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Warranty

Warranty Covers "CobraTac" Branded items only

NOTE: If wanting to make a claim on another brand manufacturer's product please contact manufacturer of product directly for claims to their warranty. We will provide any supplemental proofs of purchase if necessary.

Barrel Warranty:

Due to the nature of shooting and the many variables that can affect accuracy, posted shot groupings are examples of what the barrel is capable of under a mix of perfect climate condition and known quality parts (ex. bcg, ammo, trigger group, buffer system, shooting sled etc..) and not a guarantee or warranty that you will be able to replicate those exact results (for example: in competition not everybody wins, some of the shooters are better than others)  there are so many elements to shot group discrepancy, 9.98 times out of 10 it is user error, despite that fact that many people have extensive experience in shooting... 

If you feel there is a manufactures defect because of shot grouping there are three options:

1.) return via your own cost and we will test item within 60 days of receipt. if item is not shooting within acceptable parameters we will replace your item and refund return shipping paid by customer.

1.) return via your own cost and we will test item within 60 days of receipt. If item is shooting within acceptable parameters. we will invoice the customer to have item shipped back to user. User can then revisit thier shooting parameters and attempt to self diagnose what might be the issue by inspecting other components involved, investing in PROFESSIONAL instruction and/or visiting a gunsmith if need be. 

2.) return via your own cost and we will test item within 60 days of receipt. If item is shooting within acceptable perimeters we will "buy back" (refund) the item minus a 35% restocking fee. (cost of test firing item and liquidating USED condition item)

PLEASE NOTE: FOLLOW BARREL BREAK IN PROCEDURE; SIGHT IN BEGINNING AT 25 THEN OUTWARD TO 50,100 ETC; USE THE SAME LOT & BRAND AMMO THROUGHOUT THE SIGHT IN PROCESS; USE TRIGGER RESET FOR GROUPING; BARREL, AS IT HEATS, WILL EFFECT GROUPING. 

Handguard warranty:

pending...contact customer service

Upper builds:

Most modifiable rails on handguards are not yet secured with any thread locking substance, please insure everything is set up and secured to your preference on your whole upper before use. There will be no warranty on "lost screws at the range" or "lost items in your closet" due to neglect on this issue. We can work out replacements if you contact customer service for a discounted price. 

If there are any issues with matching to your lower receiver please contact customer service and schedule a call with our armorer. Warranty for defect replacement is only good for the first 3 months after that there will be a charge for component replacement.

If having problems with your upper after years of service or needing an item replaced due to wear, please contact us and we can start a work order to have anything updated or tightened/ polished for a discounted price. 

Forward grips/pistol grips:

pending...contact customer service

Optics/iron sights:

pending...contact customer service

Charging handles:

pending...contact customer service

Misc hardware:

If any claim of missing components/hardware it must be made to customer service via support ticket within 14 days of delivery of items. 

Does not cover damage from over torquing or stripping of screws or damage from improper forced modification or installation without having contacted customer service for direction & does not cover damage resulting from unauthorized repair, alteration, or misuse.

Warrenty does not include replacement parts for items damaged in installation. 

Warranty is given solely to the original owner and is not transferable.

Warrenty is only valid for proven manufactures defects. There is a process of investigation on the item that must be made by customer per customer service requests. If customer does not abide by policy, return might be re-categorized. 

 

NEED TO MAKE A CLAIM?...

REVIEW ABOVE THEN REVIEW RETURNS GUIDE